Workshop #3 (Registration Closed)
The DEI Factor in Talent Retention:
Building a Culture Where People Want to Stay
May 16, 2024
9:00-11:30 a.m. Pacific / 12:00-2:30 p.m. Eastern
Presenter: Karen Brown
Founding & Managing Director, Bridge Arrow
Oops! I dropped the lemon tart. This Japanese sous chef was mortified and wanted to die. What became of him is part of this pragmatic talk on people retention.
Considering people retention, how are you doing?
- How much is lost productivity costing you because of persistent people replacement?
- Are you spending lots of time reassigning job responsibilities to other employees because you’re constantly spending time looking for and training new hires?
- What is the dynamic amongst team members because employees continuously leave, even when they stay on the job, and how is that affecting relationship building?
The secret to retaining people in the workplace …. is not a secret.
Intentional investments in the retention of people leads to:
- Lower business cost
- Higher company performance
- More employees as experts
- Better customer satisfaction
- Positive company brand reputation
Meet the presenter of this workshop, Karen Brown, founder of Bridge Arrow, and author of the popular Harvard Business Review article, “To Retain Employees, Focus on Inclusion – Not Just Diversity.” She has dedicated nearly thirty years to Diversity, Equity, and Inclusion and has chronicled people retention issues in her forthcoming book on aligning diversity, equity, and inclusion strategy to the business, which will be published by MIT Press in 2024.
Learning Outcomes
At the end of this workshop, participants will be able to:
- Examine aspects of your culture that derail people retention
- Gain insight into why people do not want to stay and the cost
- Determine stakeholders who are at greatest risk of leaving
- Know what it takes to retain people
- Know how to identify and respond to people retention barriers
- Avoid the missteps that can trigger disengagement of people.
If this is of interest to you, grab a seat. Share with a colleague.
About the Presenter
Karen Brown
Karen Brown founded Bridge Arrow, a Chicago-based management consultancy, to make businesses more profitable by focusing on return on equity for investors, shareholders and employees.
Karen was a senior executive at Sodexo, Baxter, Monsanto, and Rockwell Collins, and recently served as Global Chief Diversity and Inclusion officer at Baker McKenzie, then the second largest law firm in the world.
With an understanding born of 35+ years in the corporate world, Karen advises global companies on how to drive growth and profitability by promoting diversity, equity, and inclusion in their organizations. A sampling of her engagements include Kearney, Bose, Cisco, Google, Hudson Bay, McCormick & Co, Novo Nordisk and Walmart. She has also worked with the Chicago Council on Global Affairs, French-American Chamber of Commerce, INSEAD Business School, National Association of Corporate Directors, Public Broadcasting Service (PBS) and the US Military Academy (West Point). She also did a stint with the Oprah Winfrey Network (OWN). She has also served for 18+ years on nonprofit boards
She has served as a global keynote speaker at conferences on 6 continents. Her ideas have appeared in leading publications, including the book, Building and Encouraging Law Firm Diversity (Aspatore, 2016) and popular Harvard Business Review articles, “To Retain Employees, Focus on Inclusion – Not Just Diversity” (2018), and “The Fear Black Employees Carry” (2021).
Sample topics she has addressed for diversity, equity and inclusion programs include Inclusive Leadership, Building Trust Through Inclusion, Antiracism in a Modern World, Bias and Beyond: Inclusion as a Strategic Driver, and D.I.N.E: Are You Eating What You’re Serving? (D.I.N.E – Diversity Inclusion Never Ending).
Karen is currently working with MIT Press to publish her book in 2024 on how to implement DEI to achieve sustainable change.